The Palm Beach Fixer Privacy Policy

Effective Date: May 20, 2026

At The Palm Beach Fixer, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our PBF Command Center platform, or communicate with us, including via text messaging (SMS/MMS) and voice calls.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name, email address, and physical mailing address.
• Telephone/Mobile phone number.
• Business information, service requests, and details about inquiries you submit.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services via our PBF Command Center CRM.
• Respond to customer service inquiries, support requests, or client communication.
• Send you service updates, transactional notifications, and appointment reminders.

3. SMS and Mobile Communication Disclosures

If you choose to opt-in to receive text messages from The Palm Beach Fixer, please note the following:

Program Description: We use SMS/MMS messaging inside our PBF Command Center to conduct conversational customer support, answer client inquiries, send updates on active projects, and provide scheduling or appointment reminders.

Message Frequency: Message frequency varies based on your interactions and requests.

Carrier Fees: Message and data rates may apply. Check with your mobile carrier for details.

How to Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text us, and we will start sending SMS messages to you again.

How to Get Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly by contacting us at 561-600-8172.

4. Strict Mobile Data Non-Sharing Agreement

5. Third-Party Service Providers

We may share your information with trusted third-party service providers (such as our customer relationship management software, PBF Command Center, and backend messaging gateways like Twilio) solely to facilitate operational activities on our behalf, such as transmitting your requested text messages or storing customer data. These providers are strictly prohibited from using your data for any other purpose.

6. Contact Us